Q: Are you a licensed nursery?

A: Yes. Terrestrial Plant Co. is a licensed CA nursery and certified producer.

Q: Can I visit your nursery?

A: Unfortunately our nursery is not open to the public, but you can find us at fairs and markets in the greater Sacramento area! Follow along on our social media or visit our Upcoming Events page for where and when to find us!

Q: What are your processing times?

A: In short, our processing times can vary.

Orders are processed in the order received, and the processing time for your order is dependent on the number of orders before yours in the shipping queue. We strive to process and ship all orders as quickly and efficiently as possible, but please be aware that there may be some delays due to demand.

We greatly appreciate your patience and understanding during times of increased demand.

Q: What are your shipping policies?

 A: Please review our shipping policies here! 

 

Plant Questions

Q: In what growing conditions are plants kept before sale? 

A: All plants are acclimated to ambient conditions (average 70*F - 50%H), kept under grow lights, and treated with beneficial insects unless otherwise noted in individual product descriptions. If new home conditions differ, your plant purchase will need to be acclimated to its new environment. Some leaf discoloration or loss is normal during the acclimation process.

Q: What is plant acclimation?

A: Acclimation is the progressive process of adjusting a plant from one type of environment to another. This is often done when moving plants from indoor to outdoor, partial shade to full sun, or in the case of indoor plants, out of a humid cabinet (or into!).

Q: Do you use pesticides?

A: No! We do not use any pesticides! Instead, we use beneficial insects to keep unwanted pests under control. 

Q: What are beneficial insects? How big are they? I don't want to bring bugs IN my home!

A: Whether you're buying a houseplant from us or another garden store, it's almost guaranteed you're bringing home some kind of bug. Usually it's a pest (spider-mite, thrip, mealy bug, etc., aka plant-killers), but we do our best to ensure the bugs you bring home from us benefit your plant's lifecycle by deterring those which are unwanted. Almost all beneficial insects used in our growing facilities are microscopic in size, and you'll likely never notice them! 

Information on the specific bugs we use to come soon!